Cookie Policy
This policy explains what cookies are, how Noor Relief Fund uses them on our website, and how you can control them.
4 Dalston Gardens, Stanmore, London, HA7 1BU · www.nrf.org.uk
Like most websites, ours uses cookies to help it work properly, to understand how visitors use it, and to improve your experience. This policy should be read alongside our Privacy Policy.
By using our website you agree to our use of cookies as described here, in line with the cookie preferences you set. You can change your choices at any time.
1 What are cookies?
Cookies are small text files that are placed on your computer, phone or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site's owners.
Cookies do many jobs, such as remembering your preferences, helping you move around the site, and helping us understand how the site is being used so we can improve it. Some cookies are essential for the website to function; others are optional and only set with your consent.
2 How we use cookies
Noor Relief Fund uses cookies to:
- Make our website function correctly and securely, including processing donations.
- Remember your settings and preferences.
- Understand how visitors find and use our website, so we can improve it.
- Measure the effectiveness of our campaigns and communications.
- Where you have consented, show you relevant content and advertising on other platforms.
We only use non-essential cookies (such as analytics and marketing cookies) where you have given your consent through our cookie banner.
3 Types of cookies we use
Strictly necessary
Essential for the website to work — for example, security and processing donations. These cannot be switched off.
Performance & analytics
Help us understand how visitors use the site (such as which pages are popular) so we can improve it. Set only with consent.
Functional
Remember choices you make (such as preferences) to give you a better experience.
Marketing & targeting
Used to measure campaigns and show you relevant content on other platforms. Set only with consent.
4 The cookies on our site
The table below lists the main cookies our website uses. Confirm before publishing — this list must reflect the actual cookies your live site sets (a cookie-scanning tool can generate an accurate list).
| Cookie / provider | Type | Purpose | Duration |
|---|---|---|---|
| [Website / CMS session cookie] | Strictly necessary | Keeps the site secure and working during your visit. | Session |
| Cookie consent (e.g. your banner tool) | Strictly necessary | Remembers your cookie preferences. | Up to 12 months |
| Google Analytics (_ga, _gid) | Performance & analytics | Helps us understand how visitors use the site. | Up to 2 years |
| Fundraise Up / donation platform | Strictly necessary / functional | Enables and secures the donation process. | Session / varies |
| Meta (Facebook) Pixel | Marketing & targeting | Measures ad campaigns and reaches relevant audiences. | Up to 3 months |
| YouTube / video embeds | Functional / marketing | Enables embedded videos to play. | Varies |
The above is a typical example set. Replace it with your site's actual cookies before going live.
5 Third-party cookies
Some cookies are set by third-party services that appear on our pages, such as analytics providers, our donation platform, embedded videos, and social media or advertising platforms. We do not control these cookies, and you should check the relevant third party's own cookie and privacy policies for more information.
We will never sell or rent your information to third parties for marketing purposes.
6 Managing your cookies
You are in control of your cookies. You can:
- Use our cookie banner to accept or reject non-essential cookies, and to change your preferences at any time.
- Adjust your browser settings to block or delete cookies. Most browsers let you refuse cookies or alert you when a site tries to set one. See your browser's help pages for how.
- Opt out of analytics — for example, via Google's opt-out tools.
Please note that if you block or delete strictly necessary cookies, parts of our website — including making a donation — may not work correctly.
7 Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Please revisit this page regularly to stay informed. If material changes are made, we will place a prominent notice on the website.
8 Contact us
If you have any questions about our use of cookies, please get in touch.
Questions about cookies?
Email info@nrf.org.uk · Call +44 (0) 20 8064 1903 · Noor Relief Fund, 4 Dalston Gardens, Stanmore, London HA7 1BU.