Safeguarding
Noor Relief Fund is committed to protecting children and adults at risk from harm — in everything we do, in the UK and overseas.
As an organisation that works with orphaned children, displaced families and vulnerable communities, we recognise our special duty of care. Safeguarding is everyone's responsibility, and it is central to who we are.
We believe everyone we work with, serve and encounter has the right to be protected from all forms of harm, abuse, neglect and exploitation.
Our commitment
Noor Relief Fund is committed to safeguarding and promoting the welfare of all children and adults at risk who come into contact with our work. We do this by:
Creating safe environments
We work to ensure everyone who encounters NRF is safe and treated with dignity and respect.
Safe recruitment
We carry out appropriate checks on our staff, volunteers and partners, including DBS checks where required.
Clear procedures
We have a Designated Safeguarding Lead and clear procedures for reporting and responding to concerns.
Training & awareness
Our people are trained to recognise, respond to and report safeguarding concerns.
Protecting dignity in our media
We only share images and stories with informed consent, and always represent people with dignity.
Holding partners to account
Our overseas partners are expected to meet safeguarding standards consistent with our own.
We have zero tolerance for abuse, exploitation or harm of any kind — including by our own staff, volunteers, trustees, partners or representatives.
Report a concern
If you have a safeguarding concern about anyone connected to Noor Relief Fund, please tell us straight away. Every concern is taken seriously and handled sensitively and confidentially.
External support
You can also raise a concern with external organisations at any time:
- NSPCC (concerns about a child) — 0808 800 5000, nspcc.org.uk
- Your local authority safeguarding / social services team.
- The Police — 101 (non-emergency) or 999 (emergency).
- The Charity Commission for serious concerns about the charity.
Our full policy
This page is a summary of our commitment. Our full Safeguarding Policy sets out our detailed procedures, roles and responsibilities. A copy is available on request — please contact us.